vicidial.org

Client has weird request to have a few agents login to special campaign to do manual dialing. Agents randomly mine contacts or call existing clients, so there is no leads list. I have setup campaign and set dial method to MANUAL, however, agent login attempts get rejected with message "Sorry, there are no leads in the hopper for this campaign". Is there a way to navigate around this and allow the agent to login. Thank you.

installation
generic vicibox10 iso, ast16 update, cluster mode, virtual servers

There is a Campaign setting to allow No Hopper Logins, you need to enable that.

mflorell wrote:There is a Campaign setting to allow No Hopper Logins, you need to enable that.

Thank you. Worked like a charm.