vicidial.org

Remote agent is set in inbound only campaign. The agent is able to login to agent UI using https://x.x.x./vicidial/vdremote.php and can set self to active/inactive as well as disposition calls. The only issue is, when trying to view call stats from tab "INBOUND STATS" (sample below) there are no stats. Any ideas what my be causing this? Thanks



------------------------------------------------------------------------------------------------------
Remote Agent inbound stats 2022-10-02 23:19:21


Total calls taken : 0
Total talk time on : 0:00 (minutes:seconds)


Call list for :
+----------+------------+----------------+------------+--------+---------------------+---------+
| USER | LEADID | GROUP | PHONE NUM | STATUS | CALL TIME | MINUTES |
+----------+------------+----------------+------------+--------+---------------------+---------+
**************************************************************************************
********************************* NO CALLS ON THIS DAY *******************************
**************************************************************************************


installation
generic vicibox10 iso, ast16 update, cluster mode, dedicated virtual servers

You discovered a bug.
I've logged it on mantis and put a patch up which fixes it.
http://www.vicidial.org/VICIDIALmantis/view.php?id=1383

Thanks for the feedback.

This has been fixed in svn/trunk. Thanks!

I updated to the latest svn 3646 in lab and verified the issue is now resolved. Will perform additional regression testing before updating production servers.

Thanks a lot for the help