When is it best practice to enable Balance Dialing
Posted: Thu Nov 10, 2022 8:01 am
In a cluster with one single server install and one additional asterisk server, running RATIO camps, with no channel limitations from the carrier - when is it advised to enable Balance Dialing on the servers AND are there any caveats to be aware of?
+- 100 agents
VERSION: 2.14-869a
BUILD: 221021-1038
SVN: 3651
+- 100 agents
VERSION: 2.14-869a
BUILD: 221021-1038
SVN: 3651