If a lead has multiple phone numbers, (MAIN, ALT, ADDR3), and if one of the phones is dispositioned as DNC, how does Vici handle the other 2 numbers?
Say we call MAIN and is NoAnswer, then call ALT and the customer asks to be added to the DNC list... we dont want to call the other 2 numbers for this customer again.
DNC multiple phones
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DNC multiple phones
by GenXOutsourcing » Tue May 02, 2023 9:33 am
Built too many to count, Centos7 Scratch install, Opensuse Scratch install, Centos8 Scratch install, etc.
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genxoutsourcing.com
Dual 8 core/32gb RAM/500gb SSDs
SVN Version:3440
VERSION: 2.14-812a
genxoutsourcing.com
- GenXOutsourcing
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- Joined: Sun Sep 22, 2019 12:53 am
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