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Sending leads from ViciDial to 3rd party / API

PostPosted: Thu Jun 01, 2023 1:56 am
by returnxdev
Good Day ViciDialers,

I work for an affiliate marketing company that manages affiliates, leads and conversions.

I have been tasked with possibly integrating clients ViciDial systems with our systems / 3rd party systems.

I have searched (googled, youtube) and these forums and haven't really found what I'm after (it might not exist).

Basically (also assuming a lot here as I am not intimately aware of the workings of ViciDial) when a call center lands a lead I need them to be able to send that lead (or a whole bunch of their leads) to our systems via REST API.

Where in the settings of what etc could I find this? I was poking around the demo (https://www.vicidial.org/demo.php) trying to see if I could find it but I couldnt.

I did find one or two discussions about leads being sent to ViciDial but not the other way round.

Could anyone offer me any advice on how to do this or where this sort of thing might be located in the software?

Thank you so much for your time. It is much appreciated.

Re: Sending leads from ViciDial to 3rd party / API

PostPosted: Thu Jun 01, 2023 2:08 am
by bbakirtas
vicidial api
http://vicidial.org/docs/AGENT_API.txt
http://vicidial.org/docs/NON-AGENT_API.txt
I also suggest you to review webforms and script.

Re: Sending leads from ViciDial to 3rd party / API

PostPosted: Thu Jun 01, 2023 4:55 am
by returnxdev
Thank you so much for your response.

Interestingly enough I asked ChatGPT and it pointed me in the direction of PHP scripts which I obviously had no idea about.

I will check out your links and get back if I need anything further.

It is much appreciated!!

Re: Sending leads from ViciDial to 3rd party / API

PostPosted: Thu Jun 08, 2023 3:18 am
by carpenox
Here's some more info for you as well:

https://dialer.one/how-to-use-vicidial-apis/