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use freepbx as vicidial phone

PostPosted: Tue Aug 08, 2023 3:59 pm
by dreedy
Hello,

I have seen previous post of people wanting to do this and i have a sales section and an Admin section that i would like to use vicidial as the calling system and the freepbx as the phone extension. I am close as i have setup a iax2 truck and it is working but everytime i dial the phone it keeps sending the call as 2015/default. What would be the proper way to setup this?

Re: use freepbx as vicidial phone

PostPosted: Wed Aug 09, 2023 8:17 am
by mflorell
It is certainly possible as we have done this several times before over the years, but you'll need the Asterisk CLI output to see what is going on behind the scenes when a call is placed in order to fix it.

Re: use freepbx as vicidial phone

PostPosted: Thu Aug 10, 2023 11:01 am
by dreedy
is the correct way of thinking on this a setup like this?

vicidial -- IAX2 account entry (TRUNK)

freepbx -- IAX2 incoming (TRUNK)

Re: use freepbx as vicidial phone

PostPosted: Thu Aug 10, 2023 2:38 pm
by mflorell
The best set of instructions I can provide are probably the Cross-Cluster-Communication instructions for letting VICIdial clusters send calls with lead data from one to the other:
https://www.vicidial.org/docs/CROSS_CLU ... CATION.txt

Re: use freepbx as vicidial phone

PostPosted: Wed Aug 23, 2023 1:06 pm
by dreedy
Thank i am finding that the registration is failing on the receiving side. So far no luck.

Re: use freepbx as vicidial phone

PostPosted: Wed Aug 23, 2023 2:02 pm
by carpenox
Tell them to add your IPs to their firewall whitelist

Re: use freepbx as vicidial phone

PostPosted: Thu Aug 24, 2023 4:52 am
by kashyapking
Please make sure for required asterisk ports are open for your ip and also check your internal firewall is not blocking requests to your server too.

Re: use freepbx as vicidial phone

PostPosted: Mon Aug 28, 2023 10:45 am
by dreedy
thanks i will check that and see just to be sure.