Very complex problem needs a professional solution
Posted: Fri Nov 03, 2023 10:08 pm
Hello and thank you for opening my post
I have actually bulk raw data from databases and in that data there are a lot of dead and disconnected numbers.So when agents dial they get irritated by that .So basically what I plan to do is to run that file one time in Vicidial without agents and filter out the connected and disconnected numbers .This will increase the efficiency of my agents when they shall dial .So is there any expert out here who can recommend me how can I do that ?Its very advanced level
I have actually bulk raw data from databases and in that data there are a lot of dead and disconnected numbers.So when agents dial they get irritated by that .So basically what I plan to do is to run that file one time in Vicidial without agents and filter out the connected and disconnected numbers .This will increase the efficiency of my agents when they shall dial .So is there any expert out here who can recommend me how can I do that ?Its very advanced level