Viciphone Not Working Vicidial Cluster

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Viciphone Not Working Vicidial Cluster

Postby ageraldo6326 » Thu Jan 11, 2024 6:43 am

Installation
VERSION: 2.14-697c BUILD: 231129-1540

Cluster

1 DB
1 WEB
3 Asterisk

Vicidial 11
Asterisk 16
Viciphone 2
Letscript SSL

Asterisks
/usr/src/astguiclient/trunk
Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Relative URL: ^/agc_2-X/trunk
Repository Root: svn://svn.eflo.net
Repository UUID: 3d104415-ff17-0410-8863-d5cf3c621b8a
Revision: 3795
Node Kind: directory
Schedule: normal
Last Changed Author: mattf
Last Changed Rev: 3795
Last Changed Date: 2024-01-08 16:21:47 -0500 (Mon, 08 Jan 2024)

Someone have install a cluster installation with viciphone, at least 2 asterisks servers?

I have an issue, the first asterisk server sound works fine, but in the others the extension dosent answer.

Any help?
ageraldo6326
 
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Re: Viciphone Not Working Vicidial Cluster

Postby carpenox » Thu Jan 11, 2024 8:09 am

hit me up on skype, ill help you fix it
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: Viciphone Not Working Vicidial Cluster

Postby carpenox » Thu Jan 11, 2024 11:24 am

just to update for others having this issue, it turned out to be the ssl cert used with vicibox-ssl - when we switched the cert to one created with certbot it worked without issue.
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: Viciphone Not Working Vicidial Cluster

Postby williamconley » Fri Oct 18, 2024 12:57 pm

carpenox wrote:just to update for others having this issue, it turned out to be the ssl cert used with vicibox-ssl - when we switched the cert to one created with certbot it worked without issue.

That is an excellent postback.

Note that SSL complete trust is required. So a self-signed cert will not work. If your agent's browser does not Trust the Cert (without agent intervention) ViciPhone/WebRTC will fail.

It *IS* possible, in theory, to install root certificate trust of a self-signed cert to each workstation, but considering how Free Certbot is, that's a lot of unnecessary work.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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