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STOP CALLING FEATURE

PostPosted: Tue Jan 16, 2024 8:30 am
by mohitbhardwaj
Hi Team,
can somebody help and describe how to Setup Stop calling on Particular Mobile No. Feature on ViciDial.

Re: STOP CALLING FEATURE

PostPosted: Wed Jan 17, 2024 1:25 pm
by carpenox
Stop incoming or outgoing?

Re: STOP CALLING FEATURE

PostPosted: Wed Jan 17, 2024 3:22 pm
by kashyapking
mohitbhardwaj wrote:Hi Team,
can somebody help and describe how to Setup Stop calling on Particular Mobile No. Feature on ViciDial.


If you want to stop outbound calling to particular number, then you can upload that number in dnc, and enable dnc in campaign, so it will not dialed to that particular number.
and if you want to stop inbound calls from particular number, then you can setup filter phone group section, and assign to your incoming did number and you can route that call to voicemail or some message or hangup.