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adding another dialer to cluster :sip 488

PostPosted: Tue Aug 13, 2024 2:43 pm
by dreedy
Hello,
all I am adding another dialer to our cluster and been having an issue with the Server making calls. I can use a softphone microsip to get you are the only one in the conference but when i try to switch this to webphone i do not get a you are the only one in the conference. I have tried this with meetme and confbridge with no success. I have disabled the firewall and that doesn't make a difference. When i dig into this and do sip set debug on i see that one of the last connection states sip 488.

Here is an example of what am seeing


[Aug 12 15:04:24] BYE sip:9600000@XXX.XX.X.XX:5060;transport=ws SIP/2.0
[Aug 12 15:04:24] Via: SIP/2.0/TCP 192.0.2.40;branch=z9hG4bK5877118
[Aug 12 15:04:24] To: <sip:9600000@XXX.XX.X.XX>;tag=as6fdef10b
[Aug 12 15:04:24] From: "2322" <sip:2322@XXX.XX.X.XX>;tag=foejt5e6ec
[Aug 12 15:04:24] CSeq: 3 BYE
[Aug 12 15:04:24] Call-ID: 4p8iukods0tpailmms67
[Aug 12 15:04:24] Max-Forwards: 70
[Aug 12 15:04:24] Reason: SIP;cause=488;text="Not Acceptable Here"
[Aug 12 15:04:24] Supported: outbound
[Aug 12 15:04:24] User-Agent: VICIphone 3.0.0
[Aug 12 15:04:24] Content-Length: 0

Spec
40 core 3.0 ghz
Raid 10 ssd for root
raid 5 hhd for /var/spool/asterisk
32 gig ram
svn 3856
VERSION: 2.14-924a
BUILD: 240716-1453


Does anyone have any ideas. This is a clean new install from the iso on the website. zypper has been updated and all settings have been added from my standard install so it should be working but it is not.

Re: adding another dialer to cluster :sip 488

PostPosted: Tue Aug 13, 2024 11:03 pm
by williamconley
Do you have SSL enabled? Do you have a valid public/trusted SSL cert?

What instructions did you follow for your webphone installation? (Link would be useful if those instructions are online).

Re: adding another dialer to cluster :sip 488

PostPosted: Thu Aug 15, 2024 11:20 am
by dreedy
i wrote up a whole reply and it blanked out on me when i submitted it.Give me a minute to reply again.

Re: adding another dialer to cluster :sip 488

PostPosted: Sun Aug 18, 2024 11:00 am
by carpenox
i think we got this fixed right?

Re: adding another dialer to cluster :sip 488

PostPosted: Tue Aug 20, 2024 7:57 am
by dreedy
1st server.

I have tried various install methods. yes i have a valid cert i have tried acme with the base vicidial_ssl and certbot. no change with either of these. i have enabled and disabled all stun and ice function no change.

2nd server

I used the walk through of this just to take it back to basic and see if i messed something up.
https://docs.vicibox.com/
I only have acme or the vicidial-ssl setup on this server. I just now chmod the ssl files in /root/.acme to see if it was a permission issue. still coming up with the same issue though.

Re: adding another dialer to cluster :sip 488

PostPosted: Wed Sep 04, 2024 7:00 pm
by williamconley
1) Post the configuration options that include the domain name (you can, of course, change the REaL name to something like "sub.domain.com" as long as all entries are exactly the same, and of course your real sub.domain.com is the one specifically with the confirmed ssl installed on the server.

2) Reason: SIP;cause=488;text="Not Acceptable Here": What codecs are you using on this system? (for the original phone, and all other connections)

3) May be useful for a sip debug specific to this attempted login (please disable all other sip accounts during the test to avoid confusion ... if you delete something you think is irrelevant, it could actually be the issue, thus it's best to get a clean sip debug without deleting anything, just change the public IPs and/or domain names). From before the login until the call terminates.