vicidial.org

vicibox-11
Asterisk 16.30.0-vici
SVN: 3863

When using Confbridge its not playing the inbound alert that we have set in our ingroup to our agents. it is instead just playing the ding. (enter.gsm I believe)

Looking at the asterisk console it shows the file should be playing. any thoughts? Switching back to MeetMe plays the audio file, So I know its not an issue with the audio file.

Code: Select all

Called 192*168*004*072*89600131@default
[Oct 30 00:00:53]     -- Executing [192*168*004*072*89600131@default:1] Goto("Local/192*168*004*072*89600131@default-00000003;2", "default,89600131,1") in new stack
[Oct 30 00:00:53]     -- Goto (default,89600131,1)
[Oct 30 00:00:53]     -- Executing [89600131@default:1] Answer("Local/192*168*004*072*89600131@default-00000003;2", "") in new stack
[Oct 30 00:00:53]     -- Local/192*168*004*072*89600131@default-00000003;1 answered
[Oct 30 00:00:53]     -- Executing [83047777777777@vicidial-auto:1] Answer("Local/192*168*004*072*89600131@default-00000003;1", "") in new stack
[Oct 30 00:00:53]     -- Executing [83047777777777@vicidial-auto:2] Playback("Local/192*168*004*072*89600131@default-00000003;1", "InboundCallAlertLS") in new stack
[Oct 30 00:00:53]     -- <Local/192*168*004*072*89600131@default-00000003;1> Playing 'InboundCallAlertLS.slin' (language 'en')
[Oct 30 00:00:53]     -- Executing [89600131@default:2] Playback("Local/192*168*004*072*89600131@default-00000003;2", "sip-silence") in new stack
[Oct 30 00:00:53]   == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 00:00:53]     -- <Local/192*168*004*072*89600131@default-00000003;2> Playing 'sip-silence.gsm' (language 'en')
[Oct 30 00:00:53]     -- Executing [89600131@default:3] ConfBridge("Local/192*168*004*072*89600131@default-00000003;2", "9600131,vici_agent_bridge,vici_audio_user") in new stack
[Oct 30 00:00:53]     -- Channel Local/192*168*004*072*89600131@default-00000003;2 joined 'softmix' base-bridge <058ccf32-81f1-43f4-88d0-91c82e01be4e>
[Oct 30 00:00:54]   == SRTCP unprotect failed on SSRC 1610707136 because of authentication failure
[Oct 30 00:00:54]     -- Executing [83047777777777@vicidial-auto:3] Hangup("Local/192*168*004*072*89600131@default-00000003;1", "") in new stack
[Oct 30 00:00:54]   == Spawn extension (vicidial-auto, 83047777777777, 3) exited non-zero on 'Local/192*168*004*072*89600131@default-00000003;1'
[Oct 30 00:00:54] WARNING[7671][C-00000008]: func_hangupcause.c:138 hangupcause_read: Unable to find information for channel
[Oct 30 00:00:54]     -- Executing [h@vicidial-auto:1] AGI("Local/192*168*004*072*89600131@default-00000003;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
[Oct 30 00:00:54]     -- <Local/192*168*004*072*89600131@default-00000003;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
[Oct 30 00:00:54]     -- Channel Local/192*168*004*072*89600131@default-00000003;2 left 'softmix' base-bridge <058ccf32-81f1-43f4-88d0-91c82e01be4e>
[Oct 30 00:00:54] WARNING[7672][C-00000007]: func_hangupcause.c:138 hangupcause_read: Unable to find information for channel
[Oct 30 00:00:54]     -- Executing [h@default:1] AGI("Local/192*168*004*072*89600131@default-00000003;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
[Oct 30 00:00:54]     -- <Local/192*168*004*072*89600131@default-00000003;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
[Oct 30 00:00:55]   == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 00:00:55]     -- Called 59600131@default
[Oct 30 00:00:55]     -- Executing [59600131@default:1] Answer("Local/59600131@default-00000004;2", "") in new stack
[Oct 30 00:00:55]     -- Local/59600131@default-00000004;1 answered
[Oct 30 00:00:55]     -- Executing [8309@default:1] Answer("Local/59600131@default-00000004;1", "") in new stack
[Oct 30 00:00:55]     -- Executing [8309@default:3] Wait("Local/59600131@default-00000004;1", "14400") in new stack
[Oct 30 00:00:55]   == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 00:00:55]     -- Accepting AUTHENTICATED call from 192.168.1.2:4569:
[Oct 30 00:00:55]     --        > requested format = ulaw,
[Oct 30 00:00:55]     --        > requested prefs = (ulaw|gsm),
[Oct 30 00:00:55]     --        > actual format = ulaw,
[Oct 30 00:00:55]     --        > host prefs = (ulaw),
[Oct 30 00:00:55]     --        > priority = mine
[Oct 30 00:00:55]     -- Executing [9600131@default:1] Answer("IAX2/serverName-8834", "") in new stack
[Oct 30 00:00:55]     -- Executing [9600131@default:2] Playback("IAX2/serverName-8834", "sip-silence") in new stack
[Oct 30 00:00:55]     -- <IAX2/serverName-8834> Playing 'sip-silence.gsm' (language 'en')
[Oct 30 00:00:55]     -- Executing [9600131@default:3] ConfBridge("IAX2/serverName-8834", "9600131,vici_agent_bridge,vici_customer_user") in new stack
[Oct 30 00:00:55]     -- <CBAnn/9600131-00000000;1> Playing 'enter.gsm' (language 'en')
[Oct 30 00:00:55]     -- Channel IAX2/serverName-8834 joined 'softmix' base-bridge <058ccf32-81f1-43f4-88d0-91c82e01be4e>
[Oct 30 00:00:55]     -- Executing [59600131@default:2] Playback("Local/59600131@default-00000004;2", "sip-silence") in new stack
[Oct 30 00:00:55]     -- <Local/59600131@default-00000004;2> Playing 'sip-silence.gsm' (language 'en')
[Oct 30 00:00:55]     -- Executing [59600131@default:3] ConfBridge("Local/59600131@default-00000004;2", "9600131,vici_agent_bridge,vici_recording_user") in new stack
[Oct 30 00:00:55]     -- Channel Local/59600131@default-00000004;2 joined 'softmix' base-bridge <058ccf32-81f1-43f4-88d0-91c82e01be4e>


This should be fixed in SVN 3856 and later.

Do other sounds work in confbridge? Can you "compare/contrast" a "good" vs "bad" audio playback?

Looks like it was actually in the confbridge-vicidial under the User Profile for audio playback channels [vici_audio_user]

Startmuted and quite needed to be set to no

Excellent postback.