Each report shows diffrent figures for the same timeframe

[Vigi]

Hi,

On Friday i uploaded a brand new list and deleted all of the previous ones. This list had a total of 2500 leads and I had 3 agents on them, of course with a very slow dialing pase.

When i ran a Vdad report it showed that there had been 1200 calls made form this campaign for Friday, but on the list details only 700 leads had been called. Lead recycling was NOT active.
Also at agent performance detail it showed a 300ish live calls, while on the Vdad report only 235 live calls.

To conclude three reports gave three diffrent numbers for the same day. I dont know the version by heart, but it's the latest available.

Any ideas why this i happening?
Thanks!

[Vigi]

I guess i have the wierdest issues huh ?

[mflorell]

The numbers come from different places, and there can be issues depending on the kind of numbers you are dialing and the trunks you use.

What kind of outside lines are you using?

It would also help to have the stats pasted here so we can see exactly what you mean.