No Agent Call URL not working
Posted:
Fri Jan 24, 2025 10:26 amby marveelou
Hello ,
It seems No Agent Call URL not working,set up the No Agent Call URL from ingroups,
set the drop call seconds to 3 seconds and hung-up but seems vici is not calling the URL.
Any help would be appreciated.
Thanks
ViciBox 11 | Version:2.14b | SVN Version: 3863| DB Schema Version:1694| BUILD: 230830-1059 |Clustered Setup
Re: No Agent Call URL not working
Posted:
Fri Jan 24, 2025 12:00 pmby carpenox
try checking the web url log report
Re: No Agent Call URL not working
Posted:
Fri Jan 24, 2025 12:18 pmby marveelou
Thank you so much for the quick response Carpenox, I'll take a look at the logs. I'll revert for any issues I found.
Re: No Agent Call URL not working
Posted:
Fri Jan 24, 2025 12:38 pmby marveelou
got the error logs now, it seems certificate issue with the URL, thank you so much Carpenox for guiding me to the exact logs.
I have just replaced the URL domain for a domain for security reasons. You're an expert. Thank you
| 1737739742.120171 | 2025-01-24 10:29:07 | na_callurl | 0 |
https://URLdomain/webhook/962423e6-dcab ... 9?token=de | <RESPONSE EMPTY>|--2025-01-24 10:29:07--https://URLdomain/webhook/96242 |
| | | | | VYvf40kEoXAmBcIc1ZG2NYjCNLmK96&phoneNumber=8016005330 | 3e6-dcab-4f92-8153-f15e81c5e279?token=deVYvf40kEoXAmBcIc1ZG2NYjCNLmK96&phoneNumb |
| | | | | | er=8016005330!Resolving URLdomain (URLdomain)... server IP address |
| | | | | | !Connecting to URLdomain (URLdomain)|server IP address:443... con |
| | | | | | nected.!WARNING: no certificate subject alternative name matches!requested host |
| | | | | | name ‘URLdomain’.!HTTP request sent, awaiting response... |
| | | | | | 404 Not Found!2025-01-24 10:29:07 ERROR 404: Not Found.!!
Re: No Agent Call URL not working
Posted:
Thu Mar 20, 2025 7:55 pmby marveelou
yes all good,thank you for your assistance