Agent not getting called on scratch install

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Agent not getting called on scratch install

Postby alex.mejia » Mon Mar 17, 2025 11:33 pm

Debian 12
Asterisk 13.29.2
ViciDial VERSION: 2.14-936a
BUILD: 250227-1607
Virtual machine 4cpu 8ram (just as sandbox)

I'm following this guide: https://dialer.one/index.php/how-to-scr ... on-ubuntu/
Everything looks good until I try to login an agent, because the call to his phone isn't triggered until ADMIN_keepalive_ALL.pl crontab entry gets run.

Also, I don't see the ASTsend screen running, and instead it seems it's duplicating some other screens:
There are screens on:
3618.ASTconf3way (03/17/25 22:30:02) (Detached)
3615.ASTVDadFILL (03/17/25 22:30:02) (Detached)
3498.ASTconf3way (03/17/25 22:29:02) (Detached)
3494.ASTVDadFILL (03/17/25 22:29:02) (Detached)
3399.ASTconf3way (03/17/25 22:28:03) (Detached)
3396.ASTVDadFILL (03/17/25 22:28:03) (Detached)
3282.ASTconf3way (03/17/25 22:27:03) (Detached)
3275.ASTVDadFILL (03/17/25 22:27:03) (Detached)
3158.ASTconf3way (03/17/25 22:26:02) (Detached)
3155.ASTVDadFILL (03/17/25 22:26:02) (Detached)
3056.ASTconf3way (03/17/25 22:25:02) (Detached)
3052.ASTVDadFILL (03/17/25 22:25:02) (Detached)
2947.ASTconf3way (03/17/25 22:24:02) (Detached)
2939.ASTVDadFILL (03/17/25 22:24:02) (Detached)
2829.ASTconf3way (03/17/25 22:23:03) (Detached)
2826.ASTVDadFILL (03/17/25 22:23:03) (Detached)
2722.ASTconf3way (03/17/25 22:22:03) (Detached)
2719.ASTVDadFILL (03/17/25 22:22:03) (Detached)
2604.ASTconf3way (03/17/25 22:21:02) (Detached)
2600.ASTVDadFILL (03/17/25 22:21:02) (Detached)
2465.ASTconf3way (03/17/25 22:20:02) (Detached)
2462.ASTVDadFILL (03/17/25 22:20:02) (Detached)
2312.ASTconf3way (03/17/25 22:19:02) (Detached)
2309.ASTVDadFILL (03/17/25 22:19:02) (Detached)
2201.ASTconf3way (03/17/25 22:18:03) (Detached)
2197.ASTVDadFILL (03/17/25 22:18:03) (Detached)
2072.ASTconf3way (03/17/25 22:17:02) (Detached)
2069.ASTVDadFILL (03/17/25 22:17:02) (Detached)
1956.ASTconf3way (03/17/25 22:16:02) (Detached)
1953.ASTVDadFILL (03/17/25 22:16:02) (Detached)
1842.ASTconf3way (03/17/25 22:15:02) (Detached)
1839.ASTVDadFILL (03/17/25 22:15:02) (Detached)
1725.ASTconf3way (03/17/25 22:14:02) (Detached)
1722.ASTVDadFILL (03/17/25 22:14:02) (Detached)
1550.ASTconf3way (03/17/25 22:13:03) (Detached)
1547.ASTVDadFILL (03/17/25 22:13:03) (Detached)
1544.ASTfastlog (03/17/25 22:13:03) (Detached)
1541.ASTVDadapt (03/17/25 22:13:03) (Detached)
1532.ASTlisten (03/17/25 22:13:03) (Detached)
1526.ASTupdate (03/17/25 22:13:03) (Detached)
1355.asterisk (03/17/25 22:12:49) (Detached)
1348.astshell20250317221247 (03/17/25 22:12:47) (Detached)

Also, when showing the server on Reports, the VER column has value 0

Please help :?
alex.mejia
 
Posts: 10
Joined: Thu Mar 14, 2024 1:54 pm

Re: Agent not getting called on scratch install

Postby carpenox » Tue Mar 18, 2025 10:47 am

The ubuntu scratch it outdated, just use the alma 9 installer found below:

https://dialer.one/index.php/how-to-ins ... installer/
Alma Linux 9.5 | SVN Version: 3919 | DB Schema Version: 1725 | Asterisk 18.26.0 | PHP8
https://dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
DC: https://discord.gg/DVktk6smbh -:- TG: https://t.me/+wkDmkF9U4aUxOGYx
carpenox
 
Posts: 2581
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Agent not getting called on scratch install

Postby alex.mejia » Tue Mar 18, 2025 12:17 pm

Thanks @capernox! :)
I found this: viewtopic.php?f=4&t=42124
Applied the patch and it works now!!!

Great work capernox and Cyberwolf2
alex.mejia
 
Posts: 10
Joined: Thu Mar 14, 2024 1:54 pm

Re: Agent not getting called on scratch install

Postby carpenox » Wed Mar 19, 2025 11:45 am

nice, great postback!
Alma Linux 9.5 | SVN Version: 3919 | DB Schema Version: 1725 | Asterisk 18.26.0 | PHP8
https://dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
DC: https://discord.gg/DVktk6smbh -:- TG: https://t.me/+wkDmkF9U4aUxOGYx
carpenox
 
Posts: 2581
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL


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