vicidial.org

hello .does anyone can helpme?
i need your help to fix any issues in my vicidial
i have installed the vicidial using the scratch install and when i put it on manual dial, it work fine. but when i put it on autodial. i use ratio it doesnt
work i dont receive calls , i dont know what to do...

does asterisk actually dial those phone numbers?

I had the same problem, but it somehow resolved by itself...

yes jekader
my asterisk dial those phone numbers
in the cli asterisk dial and hangup the calls but it doesnt send it to the agents

What is tbe output of screen -x is AST_VDauto running?

my screen -x says
8597.ASTVDauto (Detached)

does the vicidial_auto_calls table have anything in it?

I am also facing the problem of getting incoming ring on the phone. Below are the output of some commands.

[root@localhost astguiclient]# screen -x
There are several suitable screens on:
29914.ASTsend (Detached)
29155..localhost (Dead ???)
29922.ASTVDremote (Detached)
29916.ASTlisten (Detached)
29919.ASTVDauto (Detached)
26424.ASTVDadapt (Detached)
29131.ASTfastlog (Detached)
29911.ASTupdate (Detached)
Remove dead screens with 'screen -wipe'.
Type "screen [-d] -r [pid.]tty.host" to resume one of them.

[root@localhost astguiclient]# ps -AH | grep AST
30965 ? 00:00:00 AST_manager_kil
26425 pts/9 00:00:03 AST_VDadapt.pl
29912 pts/4 00:00:00 AST_update.pl
29924 pts/8 00:00:00 AST_manager_sen
29917 pts/5 00:00:00 AST_manager_lis
29920 pts/6 00:00:01 AST_VDauto_dial
29923 pts/7 00:00:00 AST_VDremote_ag


asterisk CLI

== Manager 'sendcron' logged on from 192.168.1.11
== Manager 'sendcron' logged off from 192.168.1.11
== Manager 'sendcron' logged off from 192.168.1.11
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 192.168.1.11
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 192.168.1.11
== Manager 'sendcron' logged off from 192.168.1.11
== Manager 'sendcron' logged off from 192.168.1.11

I am using astguiclient-2.0.3. asterisk-1.2.24, zaptel-1.2.20..

I dont have any data in vicidial_auto_calls.

Please guide me what`s the problem..

thanks

Hi

check in mysql , vicidial_auto_calls got any NULL records
if so delete them and try

ram