Closer Help - New@This
Posted: Thu Jul 26, 2007 8:13 pm
Bought the Manual. But my technical know how isn't that high in terms of system administration. So can you please point me to the correct forum that tells me how to configure the INTERNAL CLOSER ?
I tried it with no success.
Created In-group w/ CL(CAMPAIGN)_L
User a member of usergroups (CLOSER)
Created Campaign with <CAMPID>_C
Selected In-Group
Extensions Conf basing on the Scratch Install 1234 extension.
When i try to dial the extension 1234, ... it answers ( manually on x-lite )
but when i try log in on the Campaign and click on transfer to <INTERNAL CLOSER> it doesn't work, doesn't transfer.
What i'm thinking is, where do i set it in vicidial what the Closer extension assignment will be.
Just clueless.
Thanks
I tried it with no success.
Created In-group w/ CL(CAMPAIGN)_L
User a member of usergroups (CLOSER)
Created Campaign with <CAMPID>_C
Selected In-Group
Extensions Conf basing on the Scratch Install 1234 extension.
When i try to dial the extension 1234, ... it answers ( manually on x-lite )
but when i try log in on the Campaign and click on transfer to <INTERNAL CLOSER> it doesn't work, doesn't transfer.
What i'm thinking is, where do i set it in vicidial what the Closer extension assignment will be.
Just clueless.
Thanks