only SIP softphones - no special hardware

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only SIP softphones - no special hardware

Postby mkaufmaWork » Thu Aug 02, 2007 6:44 am

Hi all,

I'm trying to setup ASTERISK with VICIDIAL but the only hardware I have is 4 PC computers. I have ASTERISK and VICIDIAL installed on one computer and on the 3 other computers I have X-LITE softphone intalled.
I want to use one of the softphones as an agent that calls the two other softphones. (This is just for testing of course - in the future I will want to use more agents and more leads).

Does anyone have ASTERISK and VICIDIAL configuration for such a setup?

I already read the manuals and installed everything correctly (including ztdummy) and I'm fighting these configurations for 2 weeks now...

Thanks in advance,

Micky
mkaufmaWork
 
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Postby mflorell » Thu Aug 02, 2007 7:26 am

Could you please document the specific problems you are having?
mflorell
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Postby mkaufmaWork » Thu Aug 02, 2007 7:47 am

Hi,
When I click 'DIAL NEXT NUMBER' at the agent GUI the form is filled correctly with the softphone lead number but after a few second I get the "Noone is in your session: 8600051" warning.
Sometimes the agent softphone rings but when I answer it I get an 'invalid' message or a 'you are the only member of the session' message or a 'bad extension' message. The lead softphones never ring when dialing throught vicidial. However, if I dial from any softphone to another it works correctly.

I already sent the details are in: VICIDIALforum/viewtopic.php?t=4291

But I didn't quite understand the answer Op3r sent me.

Thanks in advance,

Micky
mkaufmaWork
 
Posts: 6
Joined: Tue Jul 31, 2007 8:19 am


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