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Vicidial problem login

PostPosted: Mon Sep 03, 2007 11:14 am
by vtex
Dear all,
I have installed vicidial and asterisk v1.2.24 on centos 4.5 and I was using the scratch install.
My problem starts when I log into the vicidial agent interface because my User Agent (softphone eyeBeam) doesn't receive any call and when i click on "Dial Next Number" button it doesn't dial .....
Any one knows how I can resolve this problem? or please point me to some links that discuss this.
Thanks.

PostPosted: Mon Sep 03, 2007 11:28 am
by ramindia
Hi

did you follow the scratch_install

post the asterisk cli errors along with AGC (Vicidial) logs.

ram

PostPosted: Tue Sep 04, 2007 6:04 am
by vtex
Asterisk CLI doesn't show any errors because no command is registered when I click on the SUBMIT at the vicidial login page... I don't understand why.
Thanks for help!

PostPosted: Tue Sep 04, 2007 10:12 am
by Op3r
check your server settings, your cron scripts, your extensions.conf.

check everything on scratch install.