auto dialer issues

[bobbymc]

I got the latest version of vicidial installed and everything works perfectly.. The only issue i seem to have is that when i use the survey script and set a remote agent with 15 lines and make the dialer type to ratio and dial level to 4 i push about 60 simultaneously calls which go through but when a person picks up few things happen

1. the voice file does not play right away sometimes it takes up to 5 seconds

2. whenever 1 is pressed it says that the call is being transferred to a poll taker and after that voice file is played it hangs up on me..

This issue does not happen when i push like 15 calls at once..

Anyone got any suggestions or can point me out why this problem happens?

[ramindia]

Hi

check the load of the server

if you post some Vicidial log will help.

ram

[bobbymc]

can you please tell me which logs you like me to post and i'll be more then happy to put them up

[opsys]

I too am having this problem.

What logs can I send over to help.

Stranger thing is that I created another Campain and even though the settings are the same. It does not work, it dials but does not execute the agi script.

Alex Lopez

[ramindia]

Hi

did you follow the scratch_install

give some information to suggest or help.

like asterisk cli error , or vicidial logs

ram