vicidial.org

I got the latest version of vicidial installed and everything works perfectly.. The only issue i seem to have is that when i use the survey script and set a remote agent with 15 lines and make the dialer type to ratio and dial level to 4 i push about 60 simultaneously calls which go through but when a person picks up few things happen

1. the voice file does not play right away sometimes it takes up to 5 seconds

2. whenever 1 is pressed it says that the call is being transferred to a poll taker and after that voice file is played it hangs up on me..

This issue does not happen when i push like 15 calls at once..

Anyone got any suggestions or can point me out why this problem happens?

Hi

check the load of the server

if you post some Vicidial log will help.

ram

can you please tell me which logs you like me to post and i'll be more then happy to put them up

I too am having this problem.

What logs can I send over to help.

Stranger thing is that I created another Campain and even though the settings are the same. It does not work, it dials but does not execute the agi script.

Alex Lopez

Hi

did you follow the scratch_install

give some information to suggest or help.

like asterisk cli error , or vicidial logs

ram