I was doing some research on an issue that I am having with vici. I found some old related posts in here but I'm not sure I follow. Could someone explain what is happening. I am a sysad, but my knowledge of telephony is limited.
Problem 1. Vici autodials a lead but as soon as they answer the phone it hangs up. My outbound calls go over an IAX2 trunk to my PBX. I read in this post (http://www.eflo.net/VICIDIALforum/viewtopic.php?p=2648&sid=9390a2edc04f4161bf6b5417ca834727) that this has to do with the way IAX is setup. Could someone explain what I am doing wrong?
In my extensions.conf I have:
IAXtoPBX=IAX2/myiax:****@10.0.0.250:4569
I have tried removing this and putting the following into iax.conf
[IAXtoPBX]
type=peer
host=10.0.0.250
username=myiax
secret=****
It appears as if asterisk is not even looking at this file. I've also tried putting the original string in iax.conf but that is not working either. Can anyone explain what I'm doing wrong here.
Problem 2 (which is also talked about in the same post) is in regards to the callerID being scrambled. Could someone explain what the cause of this is, or know of a workaround?