Customer has Hang up : SIP/siproute-xxxxxxx

[ramindia]

Hi

i have installed in my LAB for testing some settings
with 8 agents, iam facing some different problem

when iam using Ratio Dial 1.5
with 8 agents online.

when the call connected while talking on the call

i get on screen above said subject error.
even though call is established.

i have not come across this problem, could some one confirm
that they have faced this problem any time.

Centos Server CD 4.4
with all updates

asterisk 1.2.17
AGC 2.0.3

below is my Asterisk cli when the call answered or answering Machine.

any suggestions will be great

ram
------
-- Called 441522690342@siproute1
-- SIP/siproute1-0a105868 is ringing
-- SIP/siproute1-0a105868 is making progress passing it to Local/9011441522690342@default-5b02,2
-- SIP/siproute1-0a100328 is ringing
-- SIP/siproute1-0a100328 is making progress passing it to Local/9011441522685625@default-287d,2
-- SIP/siproute1-0a105868 answered Local/9011441522690342@default-5b02,2
> Channel Local/9011441522690342@default-5b02,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing Playback("Local/9011441522690342@default-5b02,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
-- Executing AGI("Local/9011441522690342@default-5b02,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/9011441522690342@default-5b02,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Spawn extension (default, 9011441522690342, 2) exited non-zero on 'Local/9011441522690342@default-5b02,2'
-- Executing DeadAGI("Local/9011441522690342@default-5b02,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/9011441522690342@default-5b02,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----1)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... --20-----1) completed, returning 0
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("SIP/siproute1-0a105868", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing MeetMe("SIP/siproute1-0a105868", "8600051") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/78600051@default-2977,2", "8600051|q") in new stack
> Channel Local/78600051@default-2977,1 was answered.
-- Executing Answer("Local/78600051@default-2977,1", "") in new stack
-- Executing Monitor("Local/78600051@default-2977,1", "wav|20071002-081700_1522690342") in new stack
-- Executing Wait("Local/78600051@default-2977,1", "3600") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'updatecron' logged on from 127.0.0.1
== Manager 'updatecron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/9011441526320509@default-4b15,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/9011441526320509@default-4b15,2", "sip/441526320509@siproute1|55|tTor") in new stack
-- Called 441526320509@siproute1
-- SIP/siproute1-0a0d9e60 is ringing
-- SIP/siproute1-0a0d9e60 is making progress passing it to Local/9011441526320509@default-4b15,2

[mflorell]

What is the exact problem?

[ramindia]

Customer has Hang up : SIP/siproute-xxxxxxx

I keep getting this green screen, even though customer online

another thing, due to some problem server rebooted

what kind of steps to take care to when the server go down unexpectedly

after power lost i have this problems.

1. [/quote]Customer has Hang up : SIP/siproute-xxxxxxx

2. i dont see the customer data when the call connected on the screen

ram

[mflorell]

post results of "show channels concise" in your Asterisk CLI.

What version of Asterisk?

[ramindia]

hi

show channels concise

show nothing, its just returns empty

iam using asteriks 1.2.17

ram

[mflorell]

It remains empty when this problem happens?

That means there is certainly something wrong somewhere in your Asterisk installation or your Asterisk conf files.

[ramindia]

Hi

i have fix the problem

ram