vicidial.org

We have a issue with the TimeonVDADCampaign screen.

For some reason some of the agents just drop off. It seems to start after they have been on one status for more than 30 minutes. They will go away then maybe every five or so refreshes they will pop back up. Then disappear again quickly. It is really weird, but it is happening.

Has anyone else seen this issue happen?

Thanks,

Fred

The 30 minute timeout is hardcoded value in the code.

see: http://www.eflo.net/VICIDIALforum/viewtopic.php?t=4410