Building a New Vicidial Server - Hardware configuration Help

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Building a New Vicidial Server - Hardware configuration Help

Postby hpsmags » Mon Oct 15, 2007 8:37 am

I'm new to Vicidial and Asktrick. I just bought a Server Case. And want to know what do I have to buy in order for everything to work. I'm looking to have a 10-20 seat call center with calls recorded on verification.

I would say 92% will be outbound predictive and 8% will be inbound from people calling back. so Blended. Calling to consumers in the US

Motherboard?
Processor?
Hard drives?
Digi card? phone cards?
Phones?
How do i attach the phones to the server?

Thank you for your help.

Please help.....
hpsmags
 
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Joined: Fri Oct 12, 2007 9:54 am

Postby ramindia » Mon Oct 15, 2007 10:47 am

Hi

Motherboard?
Processor?
Hard drives?
Digi card? phone cards?
Phones?



Xeon Dual Core
4GB RAM
15K RPM SCSI
X100P card for Timer Source

Softphone with PC ( X-lite)

Hard Phone --Plantronix with audicodes



How do i attach the phones to the server?


If you have not done any call center setup before

better to opt an a consultant will be good idea.

Ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
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Location: India


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