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Building a New Vicidial Server - Hardware configuration Help

PostPosted: Mon Oct 15, 2007 8:37 am
by hpsmags
I'm new to Vicidial and Asktrick. I just bought a Server Case. And want to know what do I have to buy in order for everything to work. I'm looking to have a 10-20 seat call center with calls recorded on verification.

I would say 92% will be outbound predictive and 8% will be inbound from people calling back. so Blended. Calling to consumers in the US

Motherboard?
Processor?
Hard drives?
Digi card? phone cards?
Phones?
How do i attach the phones to the server?

Thank you for your help.

Please help.....

PostPosted: Mon Oct 15, 2007 10:47 am
by ramindia
Hi

Motherboard?
Processor?
Hard drives?
Digi card? phone cards?
Phones?



Xeon Dual Core
4GB RAM
15K RPM SCSI
X100P card for Timer Source

Softphone with PC ( X-lite)

Hard Phone --Plantronix with audicodes



How do i attach the phones to the server?


If you have not done any call center setup before

better to opt an a consultant will be good idea.

Ram