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AST_manager_listner.pl is not working

PostPosted: Wed Oct 17, 2007 12:55 am
by Ravindra
Hi to all,

I am very new to this vicidial. Sorry to bother if this question is repetitive.

I fallowed all the steps in the SCRATCH_INSTALL file but these AST_manager_listner and send is not working. I want to know through which file vicidialer is writing the database to config files.


Thanks in Advance.


Ravindra

PostPosted: Wed Oct 17, 2007 3:27 am
by ramindia
Hi

your question is not clear

can you just elaborate more specific

ram

PostPosted: Wed Oct 17, 2007 3:43 am
by Ravindra
Hi Ram,

After installation i opened the web interface and created some users and phones. when i checked the sip.conf those entries are not there. when i searched i came to know that perl scripts which are in crontab are not running. Mainly these 2 script.

PostPosted: Wed Oct 17, 2007 7:50 am
by ramindia
Hi

Vicidial any of the scripts does not update
sip.conf or extenstion.conf

If you have followed scratch_install
its clearly mention to edit manually for the configurations

as mentioned in the scratch_install
you need to put some of the perl files as mentioned in the document
in the crontab.

check they are running or not using

ps -ef

and screen -r

and try to run manually and see you get any errors ?

ram

PostPosted: Wed Oct 17, 2007 10:27 pm
by Ravindra
Hi Ram,

no scripts are running in the crontab. I don't know where to see the errors of this scripts. i have checked the log file in /var/log/cron but i see simply those are not ruunig.


Ravindra

PostPosted: Wed Oct 17, 2007 10:47 pm
by ramindia
Hi

I recomend you to read again
scratch_install top to bottom of the page

ram