Call Times

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Call Times

Postby tektrix » Tue Oct 23, 2007 2:02 am

Hi Matt,

I pretty much confused about the working of call times, I want to run campaigns at different odd hours but for some reason campaigns dont run on my specified times.

Can you kindly elaborate how does call times work, i ve gone thru all the steps mentioned in manager manuals. my time is GMT -5 and i have also set gmt_set_now for leads to -5.00

Regards

Tektrix
Born to Network !!!
tektrix
 
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Postby peacy » Tue Oct 23, 2007 5:18 am

What do you mean by 'different odd hours'?

Couple of things to check when it comes to call times:
Have you set your server's timezone correctly? (I mean the 'Local GMT' settings on the admin gui under Admin/Servers.)
Is the phone_code field filled out correctly for your leads?
Do you have the ADMIN_adjust_GMTnow_on_leads.pl in your crontab?
peacy
 
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Postby ramindia » Tue Oct 23, 2007 10:33 am

Hi

Vicidial provides default timings

you can use your own timings, by creating new one.

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
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