vicidial.org

Posted: **Fri Oct 26, 2007 10:51 am**

is there anyone can explain what is the ACD switch?

Thanks!

Posted: **Fri Oct 26, 2007 12:32 pm**

Hi

http://en.wikipedia.org/wiki/Automatic_call_distributor

this should help you

ram

Posted: **Mon Oct 29, 2007 8:44 am**

thanks! thus the vicidial has a Automatic Call Distribution? and if we were going to configure a ACD in vicidial for an inbound call, do they required a device?

Thanks in advance!

-facelessssassin-

Posted: **Mon Oct 29, 2007 10:47 am**

Hi

i recomend to visit, www.eflo.net

and download Vicidial PDF, you can see lot of feature in that

ram

vicidial.org

what is ACD switch?

what is ACD switch?