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Maximum In Groups

PostPosted: Tue Oct 30, 2007 12:39 pm
by Isaac
Hello all.
I have a center running basic, 2-5 minute sales, then transferring them back to closers to verify the sale. with over 30 ingroups, i have to add the ones i want in the closer campaign when the campaign goes active. when i dont select the ingroups, obviously, it dosent deliver the calls to the closers. however, when i select more than 20 ingroups, none of the active campaigns deliver calls to the closers. is there any way to get around this 20 in-group limit?

Thanks,

PostPosted: Wed Oct 31, 2007 10:36 pm
by mflorell
I have not seen this limit before, what does the closer_campaigns field in the vicidial_live_agents table look like if you log in with more than 20 in-groups selected?