Page 1 of 1

How to clear a campaign hopper and leads for a campaign

PostPosted: Tue Oct 30, 2007 4:59 pm
by ejansen
Can anyone tell me the easiest way to clear the hopper and leads for a campaign? The agents have recreated thier lists several times and leads seem to be stuck in the list from previous lists loaded. I want to start with a clean calling list and not have the old leads appear in the campaign.

PostPosted: Tue Oct 30, 2007 6:02 pm
by peacy
I do a lot of list activation/deactivation (got 1500+ lists) and I went for the easiest option: delete everything from the hopper. It's gonna be filled up within a minute anyway...

A simple 'delete from vicidial_hopper;' does the trick. Then just wait for 1 minute and everything is good to go.