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Bug: exclusive callbacks aren't marked as being in call

PostPosted: Fri Sep 15, 2006 1:03 pm
by kchung
AST_timeonVDADall_SIPmonitor.php doesn't show calls of agents doing their callbacks.

When an agent is paused and are dialing their callbacks, the call isn't marked as a call in the realtime campaign reports. Technically, they *are* paused, so they're marked yellow, but it'd be nice to mark them as calls on the campaign.

vicicidial v.2.0.1b2

PostPosted: Fri Sep 15, 2006 1:08 pm
by gerski
yes this is a good idea.. maybe we can have reports like "Manual" when they doing they're Callbacks. instead of pause...

PostPosted: Fri Sep 15, 2006 2:34 pm
by mflorell
When doing callbacks the agent is transformed to Manual dial mode, so none of the auto-dialing routines are in effect.

Can someone post a tracker issue for this please?

PostPosted: Tue Sep 19, 2006 4:52 pm
by kchung

PostPosted: Tue Nov 28, 2006 11:34 pm
by mflorell
the timeonVDAD_allSIP script is now depricated(incorporated into timeonVDAD_all script with query flag, see the server_stats.php page)

The vicidial.php scripts have been modified in SVN 2-X to have the manual dial calls(manual calls, callbacks and manual dialing mode) appear in the vicidial_auto_calls and vicidial_live_agents tables so that the calls and agents will now show up in the realtime reports alongside auto-dialing.