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Send call to closer

All installation and configuration problems and questions

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Send call to closer

Postby shawno » Fri Nov 23, 2007 11:47 am

Hi all,

I'm wonder if someone can explain to me how I can configure my VICIDIAL installation to allow agents who are on OUTBOUND dialing, to send the call to a closer extension and have the customer information send along with it. I can't fully understand what to do from reading the SCRATCH INSTALL...

Thanks
shawno
 
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Postby ramindia » Fri Nov 23, 2007 2:19 pm

Hi

i recomend to buy a Manager Manual

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
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Location: India
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