Manual dial works but auto dial not working

[masaboor]

Hi
I used debian scratch install and everything till manual dial is working perfectly.But when it comes to auto dial ,I am facing few problem.Calls are being placed.and other end even recieves the call.But when he picks up, the call is not getting transfered to a free extension.Instead the other side hears a message "This is not a valid extension" and the call hang ups.

All my cron Jobs are running fine and i am using x100 card for timer.
One of the previous post says to change the permission of /var/log/astguiclient from 0666 to 0777 .Even done this thing and many more other settings mentioned in previous posts but no help.
I think thers some problem with the extensions.CONF I have the following included in the file

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,AGI(agi://192.168.1.105:4577/call_log)
;exten => 8365,1,AGI(call_log.agi,${EXTEN})
exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup

I here dont understand why the call is transferred to extension 8365

I logged on via extension 6002 and pressed resume on vicidial webpage.
The error I recieve in asterisk cli is as follows
Very first its saying "You are the only person in conference"
secondly:I can see a call placed.ringing ,and other side also picked up.and when he spoke , instead of call getting transfered to extension 6002, its playing a message "invalid Extension" and getting hangup



Connected to Asterisk 1.2.22 currently running on vicidial (pid = 2444)
Verbosity is at least 21
Asterisk Ready.
-- Remote UNIX connection
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'updatecron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'listencron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/6002-081a2fc8 was answered.
-- Executing MeetMe("SIP/6002-081a2fc8", "8600052") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600052'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/919885297127@default-d4a3,2", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing Dial("Local/919885297127@default-d4a3,2", "sip/919885297127@account2|55|o") in new stack
-- Called 919885297127@account2
-- SIP/account2-081a5be8 is ringing
-- SIP/account2-081a5be8 is making progress passing it to Local/919885297127@default-d4a3,2
-- SIP/account2-081a5be8 is making progress passing it to Local/919885297127@default-d4a3,2
-- SIP/account2-081a5be8 is making progress passing it to Local/919885297127@default-d4a3,2
-- SIP/account2-081a5be8 answered Local/919885297127@default-d4a3,2
> Channel Local/919885297127@default-d4a3,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/919885297127@default-d4a3,1", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing AGI("Local/919885297127@default-d4a3,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/919885297127@default-d4a3,1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Timeout on Local/919885297127@default-d4a3,1
== CDR updated on Local/919885297127@default-d4a3,1
-- Executing Goto("Local/919885297127@default-d4a3,1", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("Local/919885297127@default-d4a3,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
== Spawn extension (default, 919885297127, 2) exited non-zero on 'Local/919885297127@default-d4a3,2'
-- Executing DeadAGI("Local/919885297127@default-d4a3,2", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/919885297127@default-d4a3,2", "agi://192.168.1.105:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----25-----11)") in new stack
-- AGI Script agi://192.168.1.105:4577/VD_hangup--HVc ... -25-----11) completed, returning 0
-- Executing Hangup("SIP/account2-081a5be8", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'SIP/account2-081a5be8'
-- Executing DeadAGI("SIP/account2-081a5be8", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing DeadAGI("SIP/account2-081a5be8", "agi://192.168.1.105:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16---------------)") in new stack
-- AGI Script agi://192.168.1.105:4577/VD_hangup--HVc ... ----------) completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/919885297127@default-5a40,2", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing Dial("Local/919885297127@default-5a40,2", "sip/919885297127@account2|55|o") in new stack
-- Called 919885297127@account2
-- SIP/account2-081d7690 is ringing
-- SIP/account2-081d7690 is making progress passing it to Local/919885297127@default-5a40,2
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- SIP/account2-081d7690 is making progress passing it to Local/919885297127@default-5a40,2
-- SIP/account2-081d7690 is making progress passing it to Local/919885297127@default-5a40,2
-- SIP/account2-081d7690 is making progress passing it to Local/919885297127@default-5a40,2
-- Got SIP response 486 "Busy Here" back from 69.1.224.27
-- SIP/account2-081d7690 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing Hangup("Local/919885297127@default-5a40,2", "") in new stack
== Spawn extension (default, 919885297127, 3) exited non-zero on 'Local/919885297127@default-5a40,2'
-- Executing DeadAGI("Local/919885297127@default-5a40,2", "agi://192.168.1.105:4577/call_log") in new stack
-- AGI Script agi://192.168.1.105:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/919885297127@default-5a40,2", "agi://192.168.1.105:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----17-----BUSY----------)") in new stack
-- AGI Script agi://192.168.1.105:4577/VD_hangup--HVc ... ----------) completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
vicidial*CLI>

[mflorell]

8365 is the default auto-dial-call-routing extension that sends the call on to an agent after an Answer signal is recceived on the call.

[masaboor]

Hi
From the above asterisk cli is it possible to find what might be the problem.

8365 is the default auto-dial-call-routing extension that sends the call on to an agent after an Answer signal is recceived on the call.

[mflorell]

-- Executing Playback("Local/919885297127@default-d4a3,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')

your dialplan does not have 91NXXNXXXXXX in it I would guess

[eliasferreyra]

Did you test with the iax trunk?

[masaboor]

I got following in extensions.conf

; SIP TRunk - Test
exten => _919XXXXXXXXX,1,AGI(agi://192.168.1.105:4577/call_log)
; exten => _91NXXNXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _919XXXXXXXXX,2,Dial(sip/${EXTEN}@account2,55,o)
exten => _919XXXXXXXXX,3,Hangup

; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"


and also

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,AGI(agi://192.168.1.105:4577/call_log)
;exten => 8365,1,AGI(call_log.agi,${EXTEN})
exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup

[eliasferreyra]

Did you fix (solve) your problem?

if not letme know

[masaboor]

I tried out using IAX but still not working .Its giving out same problem