Vicidial not dialing out

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Vicidial not dialing out

Postby CALLINGUSA » Fri Nov 30, 2007 2:09 pm

Hello,
I used vicidial long back, i am ok with asterisk and its configurations,
I have installed the recently launched version of vicidial, i have configured it as per scratch install (as per my knowledge), but when i login to vicidial campaign as an agent, it shows that vicidial is dialing out the numbers, like 3 calls ringing or 4 calls ringing, with 2 agents, thats looking fine, but in asterisk CLI i cannot see any output, whereas if i dial manually from my xlite, its working fine and i am able to dial out the numbers.
I am using asterisk 1.2.24, with vicidial 2.0.4B1, and following the scratch install in the docs of the same version.
Any idea, what should i be looking for to check the problem.
CALLINGUSA
 
Posts: 27
Joined: Fri Nov 30, 2007 2:02 pm

Postby CALLINGUSA » Fri Nov 30, 2007 2:55 pm

As soon as i restarted my server, this got sorted out, thanks, now CLI is showing the dialled numbers, but i am not getting the ring as soon as i login, let me test that out, in case i run in any problem, i'll get back to you.
Thanks
CALLINGUSA
 
Posts: 27
Joined: Fri Nov 30, 2007 2:02 pm

hello

Postby eliasferreyra » Fri Nov 30, 2007 11:38 pm

check the dial prefix
and check with your trunk and say them that you need more opened channels to dial with a dialer

some trunk has the dialer usage blocked

try this and letme know
i had the same problem
eliasferreyra
 
Posts: 367
Joined: Wed Jul 18, 2007 3:27 pm


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