post .3 -> .4 upgrade inbound error

[rcphq]

i've just upgraded a server to .4 (from .3),
after some minor errs (like the dialer not working due to hanged calls on vicidial_auto_calls ) i got the dialer ringing.
now, i cant get it to accept inbound calls,
i fear this has something to do with the changes to the dial plant and/or load balancing
(i only have one server)
any help, ideas?

[edit]
after calling seems to say

|INSERT INTO vicidial_closer_log set status='DROP',start_epoch='1197337910',end_epoch='1197337910',length_in_sec='1',queue_seconds='0',lead_id = '699024',campaign_id='SCOTIA_C',user='VDCL',list_id='',call_date='2007-12-10 21:51:50',phone_code='',phone_number='',comments='AFTER HOURS DROP';|
2007-12-10 21:51:50|agi-VDAD_ALL_inbound.agi|-- VDCL vl update: |1|699024|
|UPDATE vicidial_list set status='DROP' where lead_id = '699024';|

any clues? i have it set to 24 hour calling, after hours action to extension and the after hour extension is a hangup, but, it shouldnt even get there?[/quote]

[mflorell]

Asterisk version?

Asterisk Real CLI example of incoming call with agioutput set to BOTH?

[rcphq]

Asterisk version?

Asterisk Real CLI example of incoming call with agioutput set to BOTH?

asterisk 1.2.24

Code: Select all

Executing Answer("Zap/26-1", "") in new stack
    -- Executing AGI("Zap/26-1", "agi-VDAD_ALL_inbound.agi|SALESLINE-----9852488-----SCOTIA_C--------------999-----1") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
    -- Zap/25-1 answered SIP/204-082786a0
    -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
    -- Executing Hangup("Zap/26-1", "") in new stack
  == Spawn extension (incoming-r, 9852488, 6) exited non-zero on 'Zap/26-1'
    -- Hungup 'Zap/26-1'
Dec 10 21:54:14 WARNING[23098]: chan_zap.c:4147 zt_handle_event: Ring/Off-hook in strange state 6 on channel 25


[mflorell]

Are you sure your T1 is configured properly?

I haven't seen that error on T1 systems before. You might try searching or posting on the asterisk forums or user list.

[rcphq]

Are you sure your T1 is configured properly?

I haven't seen that error on T1 systems before. You might try searching or posting on the asterisk forums or user list.

i'll try looking, however this line has been in use for some time,
and it worked perfectly with the old .03 installation.
we've been able to work around it, but it's still dropping the calls as they get it. :s
what bothers me is,
agiout pointed towards vicidial_closer_log, all calls where registers as drops with 'AFTER HOURS DROP' comment, if the campaign was set to 24 hour dialing, why is this happening ?

[mflorell]

I don't think this has anything to do with VICIDIAL:
Ring/Off-hook in strange state 6 on channel 25

As for the debug output, can you turn on agioutput to BOTH for that server and repost the Real Asterisk CLI output when this happens?

[rcphq]

this issue became a problem again (inbound has been worked around till now), here's a snapshot the admin sent me:


a clean re-install is considered somewhere down the line, cause this has only happened on the two upgrades we've done (from 2.0.3[some beta] back when vicidial.php was marked @ 2.0.129). on both upgrade's we've found we're left inbound-less and with the issue of list-mix and blocked campaign statuses UI in admin.php (mentioned on another thread of mine).
We're intrigued however about this and how to fix it on the inmediate

in the extensions_conf we got

exten => 9852488,1,Set(CALLERID(num)=8099852488)
exten => 9852488,n,Ringing ; call ringing
exten => 9852488,n,Wait(1) ; Wait 1 second for CID delivery from PRIexten => 9852488,n,Answer ; Answer the line
exten => 9852488,n,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----SALESLINE-----8099852488-----Closer-----park----------999-----1)
;xten => 9852488,n,AGI(agi-VDAD_ALL_inbound.agi, 1 -----2 ----- 3 ----- 4
----- 5 ----- 6 ---------- 8 -----9----- 10
;exten => 9852488,n,AGI(agi-VDADcloser_inboundCIDlookup.agi,SALESLINE-----9852488-----SCOTIA_C--------------999-----1)
exten => 9852488,n,Hangup