All installation and configuration problems and questions
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by enjay » Thu Dec 13, 2007 11:34 am
What are the implications of adding a few columns to the vicidial_list table? My first thought is that there are several other scripts which make reference to vicidial_list so would that break those?
clearly it would break the loader..
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by mflorell » Thu Dec 13, 2007 2:01 pm
It would break the lead loaders but I think that would be it. Give it a shot on a test server and let us know.
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by Op3r » Thu Dec 13, 2007 2:46 pm
but that would also entail adding additional fields on the agent screen?
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by enjay » Thu Dec 13, 2007 3:55 pm
Not in my scenario, this is purely just for additional data in the table. Nothing which needs to be viewable.
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by Op3r » Thu Dec 13, 2007 9:53 pm
then certainly it is possible.
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by vidurmittal » Thu Dec 13, 2007 11:43 pm
i modified the vicidial_list table the impact was i have to increase tjhe coloums in the leads so that list loader is able to load the lists i also have to modify the list_loader.php and then everything works fine.
Vidur
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vidurmittal
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by Op3r » Thu Dec 13, 2007 11:50 pm
If you could also tell me how to load russian characters in mysql and shows it to the agent screen that would be great.
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by brainwhistler » Wed Mar 05, 2008 2:47 am
I want to add three more columns to vicidial_lists Table, i.e. the Company Name, web address of the company and the designation of the person in the company.
Can anyone tell me where else i have to make changes to run ViciDial smoothly. BTW did anyone make these changes before ??
Thanks
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brainwhistler
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by mflorell » Wed Mar 05, 2008 10:22 am
If you want to be able to use those fields in the vicidial.php web interface you will have to make all sorts of changes in the vicidial.php and vdc_db_query.php.
I usually recommend making a separate PHP script and using the SCRIPT TAB IFRAME feature to add fields to VICIDIAL. It will take a lot less time to integrate, and it is a lot more flexible without potentiall causing problems with the core agent interface.
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by brainwhistler » Thu Mar 06, 2008 5:14 am
Thanks i will try and let you know the results.
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by devafree » Thu Mar 06, 2008 9:47 am
Hello
I was wondering if it will not be better to create a new table rather than add fields, if the additional data neednt be viewable?
regards
devafree
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