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IVR Problem
Posted:
Mon Dec 17, 2007 5:40 pmby ajitekno
Hi,
I am facing a strange problem, i have a closer campaign and i have put a welcome messgae using ( playback) or (Background).everything was just fine but suddenly there is no voice on IVR.CLI show playing that file but there is no voice at all. i have replace gsm files but no luck.
can any one help?
Posted:
Mon Dec 17, 2007 5:49 pmby enjay
Try stopping asterisk unloading zaptel and associated modules then reload modules start asterisk and see if the problem persists.
IVR Problem
Posted:
Mon Dec 17, 2007 5:56 pmby ajitekno
Alreday done but no luck
enjay wrote:Try stopping asterisk unloading zaptel and associated modules then reload modules start asterisk and see if the problem persists.
Posted:
Mon Dec 17, 2007 6:02 pmby enjay
any errors on startup?
IVR Problem
Posted:
Mon Dec 17, 2007 6:15 pmby ajitekno
no error..
i recompile zaptel,libpri and asterisk, but nothing happens
enjay wrote:any errors on startup?
Posted:
Thu Dec 20, 2007 9:29 amby mflorell
I know this is strage advice, but it has worked in the past. Unplug the powerf from the server for 1 minute, then start it back up again. What you describe has happened three times to me and that fixed it each time. No idea why it happened.
IVR Problem
Posted:
Thu Dec 20, 2007 10:32 amby ajitekno
thanks for yor response, it works for me too.
mflorell wrote:I know this is strage advice, but it has worked in the past. Unplug the powerf from the server for 1 minute, then start it back up again. What you describe has happened three times to me and that fixed it each time. No idea why it happened.
Posted:
Thu Dec 20, 2007 11:30 amby enjay
thats a first for me.. good to know tho.