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VICIDIAL is able to make manual calls but not auto dialer

PostPosted: Fri Dec 21, 2007 9:56 pm
by dev_b_in
Hi,

I am using VICIDIAL on my 15 seat center; the issue I am facing is that the dialer is not able to make auto dialer calls. While manual calling is going on seamlessly.

My server specs is : IBM x3400 series with 3GB RAM. I am using Audio Codes and have checked the network there is not any issue.
I tried to re-install everything right from database. I am using slackware 11.0 and linux kernel 2.6.17.11. Libpri and zaptel libraries are also used.

What should I do; please suggest. Thanks in advance for help.

PostPosted: Sat Dec 22, 2007 12:02 am
by ramindia
Hi

for the autodial

what is the proceedure you followed ?

post the data from auto_dial_calls

ram

PostPosted: Fri Dec 28, 2007 2:48 pm
by mcargile
This is most likely because the scripts that handle auto dial are not running. Please run "screen -ls" on the linux command line as root.

Also please check that cron is actually starting on boot and that you have the all scripts in your crontab.

PostPosted: Fri Dec 28, 2007 4:28 pm
by Op3r
and check you extensions.conf for the call_log.agi