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Sorry, there are no available sessions
Posted:
Wed Jan 02, 2008 1:31 pmby ejansen
I am trying to get a new installation up and running and get the message Sorry, there are no available sessions when I try and start a campaign. Can anyone tell me what I am missing in my setup that would cause me to receive this message?
Posted:
Thu Jan 03, 2008 2:50 amby mflorell
no entries in the vicidial_conferences table for your server_ip
I made the entries into the conferences tables
Posted:
Thu Jan 03, 2008 12:36 pmby ejansen
I populated the vicidial_conferences and the conferences tables with the server information, but still receive the error message. What else maybe missing?
Posted:
Thu Jan 03, 2008 2:38 pmby mflorell
That's the only thing that causes this problem. Take another look at your server_ip in the phones table and see if it matches the vicidial_conferences table entries.
Thanks that fixed my issue.
Posted:
Thu Jan 03, 2008 2:49 pmby ejansen
We had moved this server after we had built it so the ip address had changed. I missed this one setting.
Thanks again for your help.
Posted:
Thu Jan 03, 2008 8:21 pmby mflorell
This is a good place to mention again the ADMIN_update_server_ip.pl script that will change everything in the database for you when you change IP address of a server.