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vicidial 2.0.4 callerid problems

PostPosted: Wed Jan 02, 2008 10:36 pm
by eliasferreyra
hello happy new year to all :)

well..
im having problem with my vicidial 2.0.4 installation because i specified any callerid on the compaign but it doesnt send the number to the customer

can anybody helpme???

PostPosted: Thu Jan 03, 2008 3:07 pm
by enjay
What kind of trunks do you have? What DOES show up on callerid?

hello

PostPosted: Thu Jan 03, 2008 8:59 pm
by eliasferreyra
im using sip with mxvoice trunk

PostPosted: Sun Jan 06, 2008 2:21 pm
by rajeevpn
Does your carrier support caller-id 'spoofing' - many VoIP service providers do not let you do set your own outbound caller id. Your best bet is to try with one that you know will support that like gafachi or vitelity and then test with mxvoice. Of course, you can simply call mxvoice and ask :)

rajeev

PostPosted: Thu Jan 10, 2008 9:55 pm
by ramindia
Hi

I suggest you to buy one DID

and start sending that as a caller ID will be good idea
than spoofing the fake DID

ram

hello

PostPosted: Fri Jan 11, 2008 7:53 am
by eliasferreyra
the problem is that my sip provider has
asterisk 1.4
and i have 1.2
and it must be the problem with caller-id i send the callerid but his server doesnt send it to the customer :)


ram any idea to use any variable to specify any callerid to my asterisk to tha voip provider can recognize my callerid?

PostPosted: Fri Jan 11, 2008 10:48 am
by ramindia
Hi

its does not care, but if the provider blocking the caller ID
you need to talk to them and ask some solution or
buy one DID from them

ram

PostPosted: Wed Jan 16, 2008 1:45 pm
by mcargile
There is no issue with sending CallerID between 1.2 and 1.4.

Most providers do not allow you to set your outbound caller id to a DID other than one you have through them. The only reputable providers that do make you sign contracts stating that you will not send caller id other than one you already own.

I would do as ram suggested and purchase a DID through your provider and set that as the caller id or contact your providers tech support.