vicidial.org

How can i make this work and send the people that answer to a voicemail to record their messages after playing them a message?
Or if is a voicemail to record a message on theier answering machine?
Is this possible?

Have you read the help in the admin.php page? There is a field to send people to voicemail if the call drops, You could also setup a special exten to directly send the call to voicemail when it connects.

If you want to use AMD(Answering Machine Detection) that is explained in the SCRATCH_INSTALL and in the Manager Manual from eflo.net.

mflorell wrote:Have you read the help in the admin.php page? There is a field to send people to voicemail if the call drops, You could also setup a special exten to directly send the call to voicemail when it connects.

If you want to use AMD(Answering Machine Detection) that is explained in the SCRATCH_INSTALL and in the Manager Manual from eflo.net.

How do i setup that special exten to directly send the call to my message, or can i setup some kind of IVR?

exten => 1234,1,Voicemail,u1234

Then make sure you setup 1234 in voicemail.conf

then you can set the 1234 as the VDAD exten, but you will get no stats on connects, it will just send everything there.

If you want stats you can use a remote agent and set their external extension to 1234.

Hi Matt, i' m trying something similar but i've got a doubt on this:


>If you want stats you can use a remote agent and set their external >extension to 1234.

i don' t want an agent logged for this campaing to work, it' s an outbound campaing and i want vicidial to dial out numbers and if someone answers it plays a prerecorded message,

if i create the remote agent i'd need someone to log so the campaing can work?

another thing, you said that i can create an extension for just voicemail, so the prerecorded message that the client will hear is the message i record on my voicemail via *97 ??

thanks for your help on this

using a remote agent is how you can call without having a live agent on the phone. There is a more detailed description of how to do this in the MANAGER Manual on eflo.net.