1 Database Server + 1 Vicidialer

[saqibali]

Hi all

i have setup a seperate Database server for vicidial. The problem i am facing right now is that when the agent login, the status of that paticular agents remain pause even by pressing the resume button.

- Both servers have same timing.

- vicidial_live_agent table is updated after login. but the filed vicidial_live_agent.status still show 'PAUSE' after clicking the resume button on agent interface.

what could be the reason of that issue.

Distribution CentOS 5
astguiclient version 2.0.3
asterisk 1.2.18
zaptel 1.2.18
mysql 4.0.27

[saqibali]

Solved ..

install ntpd on the database server and it work just fine.

Another question if i Add another asterisk server in vicidialer

- have to copy all the agi scripts to that new asterisk server.
- copy extensions.conf,logger.conf,dnsmngr.conf,meetme.conf according to scratch install.

is there n e thing else need to be done for adding another asterisk server in vicidilaler?

Thanks in Advance

[ramindia]

Hi

if you like to add another Vicidial server for the same database and webserver

you need to follow the Scratch_install except web and database.

then read LOADBALANCE.txt from souce directory of vicidial

ram