1 Database Server + 1 Vicidialer
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Hi all
i have setup a seperate Database server for vicidial. The problem i am facing right now is that when the agent login, the status of that paticular agents remain pause even by pressing the resume button.
- Both servers have same timing.
- vicidial_live_agent table is updated after login. but the filed vicidial_live_agent.status still show 'PAUSE' after clicking the resume button on agent interface.
what could be the reason of that issue.
Distribution CentOS 5
astguiclient version 2.0.3
asterisk 1.2.18
zaptel 1.2.18
mysql 4.0.27
i have setup a seperate Database server for vicidial. The problem i am facing right now is that when the agent login, the status of that paticular agents remain pause even by pressing the resume button.
- Both servers have same timing.
- vicidial_live_agent table is updated after login. but the filed vicidial_live_agent.status still show 'PAUSE' after clicking the resume button on agent interface.
what could be the reason of that issue.
Distribution CentOS 5
astguiclient version 2.0.3
asterisk 1.2.18
zaptel 1.2.18
mysql 4.0.27