Connection with Asterisk issue

[sshah]

I'm just new to Vicidial i've installed everything, but the problem is that when i logged in to the VC client i can't see anything on the CLI, even if i try to make any call still can't see anything on CLI. My manager credentials are just okey. What's wrong?

Any help?

[ramindia]

Hi

just simple proceedure here

you need to login using x-lite (or any other client)

to asterisk, once you are register

http://vicidialip/vicidial.php

login/password phone/password

then you get a call to x-lite, answer that

you can hear, " you are the only person in the conference"

ram

[sshah]

Thanks RAM for the reply,


Well, that is working now.

I've three further questions:
1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

Thanks,

[sshah]

Thanks RAM for the reply,


Well, that is working now.

I've three further questions:
1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

Thanks,

[ramindia]

Hi

1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

check your meetme.conf and follow the scratch_install step by step
cross veryfy did you follow the every step

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

after you have changed manager.conf
did you restarted server or restarted asterisk

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

look at autodial mode

ram

[sshah]

Thanks to quick answer,

As for as 2nd option concerned, i restarted asterisk alot of time, but still same issue, I'm tried finding out on the net, but can't figure this out.

== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'

not sure what's wrong?

[mflorell]

Check that your manager.conf file matches the SCRATCH_INSTALL doc instructions.

[sshah]

manager.conf settings are just fine, however i'm pasting here:

[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0


[cron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[updatecron]
secret = 1234
read = command
write = command
[listencron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = command
[sendcron]
secret = 1234
read = command
write = system,call,log,verbose,command,agent,user

But still not working, i've verified each and everything but still now luck,
I'm using latest verssion of CentOS and mysql

Please suggest a solution. Thanks

[mflorell]

did you 'reload' in Asterisk after making those changes?

[sshah]

I reloaded Asterisk a number of time, restarted a number of time, database is okey, all other stuff seems fine, as cron and sendcron users are being authenticated but updatecron/recievecron not.
In your reply please add one thing more, does vicidial works with Asterisk Ver 1.4.xx?

Thanks
tele.pk

[mflorell]

If you still get the "failure to authenticate" issue, then it is a problem with your manager.conf file.

As for Asterisk 1.4.X, there are still stability issues with it. Just this morning I was able to crash Asterisk 1.4.17 after about 6 hours in performance testing mode.