vicidial.org

I'm just new to Vicidial i've installed everything, but the problem is that when i logged in to the VC client i can't see anything on the CLI, even if i try to make any call still can't see anything on CLI. My manager credentials are just okey. What's wrong?

Any help?

Hi

just simple proceedure here

you need to login using x-lite (or any other client)

to asterisk, once you are register

http://vicidialip/vicidial.php

login/password phone/password

then you get a call to x-lite, answer that

you can hear, " you are the only person in the conference"

ram

Thanks RAM for the reply,


Well, that is working now.

I've three further questions:
1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

Thanks,

Thanks RAM for the reply,


Well, that is working now.

I've three further questions:
1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

Thanks,

Hi

1. when i make a call from the web agent it gives me a call on my Cisco extensions. But at the agent it still tells me "noone is in your session: 8600051" why is that?

check your meetme.conf and follow the scratch_install step by step
cross veryfy did you follow the every step

2. my manager users passwords are just fine, but still shows me this on CLI:
== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'
how can i fix it?

after you have changed manager.conf
did you restarted server or restarted asterisk

3. I've provided a list and now i wanna dial from the webclient " FAST DIAL" ? or how can i do the way it dial all the loaded numbers one bye one and transfer the call to me accordingly?

look at autodial mode

ram

Thanks to quick answer,

As for as 2nd option concerned, i restarted asterisk alot of time, but still same issue, I'm tried finding out on the net, but can't figure this out.

== Manager 'sendcron' logged off from 192.168.0.106
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32014]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'updatecron'
== Parsing '/etc/asterisk/manager.conf': Found
[Jan 24 12:13:02] NOTICE[32025]: manager.c:1029 authenticate: 192.168.0.106 failed to authenticate as 'listencron'

not sure what's wrong?

Check that your manager.conf file matches the SCRATCH_INSTALL doc instructions.

manager.conf settings are just fine, however i'm pasting here:

[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0


[cron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user
[updatecron]
secret = 1234
read = command
write = command
[listencron]
secret = 1234
read = system,call,log,verbose,command,agent,user
write = command
[sendcron]
secret = 1234
read = command
write = system,call,log,verbose,command,agent,user

But still not working, i've verified each and everything but still now luck,
I'm using latest verssion of CentOS and mysql

Please suggest a solution. Thanks

did you 'reload' in Asterisk after making those changes?

I reloaded Asterisk a number of time, restarted a number of time, database is okey, all other stuff seems fine, as cron and sendcron users are being authenticated but updatecron/recievecron not.
In your reply please add one thing more, does vicidial works with Asterisk Ver 1.4.xx?

Thanks
tele.pk

If you still get the "failure to authenticate" issue, then it is a problem with your manager.conf file.

As for Asterisk 1.4.X, there are still stability issues with it. Just this morning I was able to crash Asterisk 1.4.17 after about 6 hours in performance testing mode.