Somehow, vicidial stop dial number on my campaing

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Somehow, vicidial stop dial number on my campaing

Postby yasserin » Sat Jan 26, 2008 1:59 pm

Hello everybody, Im havin a problem with de autodial in a campaing...I load over 6000 leads in one list, and I asigned that list to a specific campaing, everything works fine, but suddendly it stop send leads to dial, and that campaing never works again, I have to copy a new campaing anda asigne the same list to start over again, cuould you please helpme with this one


heres the hopper script debug
----- DEBUG -----

TIME DEBUG: -5|-5|0| GMT: 17:57
SELECT * FROM vicidial_lists where active='N';Inactive Lists: 0
CALLBACK HOLD: 0|SELECT count(*) FROM vicidial_callbacks where callback_time <= '2008-01-26 12:57:24' and status='ACTIVE';|
CAMPAIGNS TO PROCESSES HOPPER FOR: 3|2
Starting hopper run for nica1 campaign- GMT: 24hours HOPPER: 2000
hopper DONE cleared: 0E0
hopper GMT BAD cleared: 0E0
hopper READY count: 200
hopper too low (200|2000) starting hopper dump
campaign lists count: 1 | '104'
no lead filter defined for campaign: nica1
leads to call count: 200
NO SHUFFLE-NEW-LEADS INTO HOPPER DEFINED FOR LEAD ORDER
Getting Leads to add to hopper
NO RECYCLE-LEADS INTO HOPPER DEFINED
lead call order: order by lead_id asc
Adding to hopper: 0
DONE with this campaign
Starting hopper run for nica2 campaign- GMT: 24hours HOPPER: 2000
hopper DONE cleared: 0E0
hopper GMT BAD cleared: 0E0
hopper READY count: 2000
Starting hopper run for fsln campaign- GMT: 24hours HOPPER: 2000
hopper DONE cleared: 0E0
hopper GMT BAD cleared: 0E0
hopper READY count: 0
hopper too low (0|2000) starting hopper dump
campaign lists count: 0 | ''
no lead filter defined for campaign: fsln
leads to call count: 0
NO SHUFFLE-NEW-LEADS INTO HOPPER DEFINED FOR LEAD ORDER
ERROR CANNOT ADD ANY LEADS TO HOPPER
DONE. Script execution time in seconds: 0
yasserin
 
Posts: 42
Joined: Fri Jan 25, 2008 11:20 am

Postby mflorell » Sat Jan 26, 2008 9:12 pm

Have you reset the list after dialing through it one time?
mflorell
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Location: Florida


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