vicidial.org

Hi.

I followed the isntructions at gafachi and even tried some of the stuff I found in the forums but no luck, my vicidial is not getting through to gafachi. I have set up the extensions.conf and sip.conf as per instructed by gafachi.....

anyone got this to work???

sayme what you wanna do with gafachi

use this on extensions.conf

;exten => _1X.,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _1X.,2,Dial(SIP/${EXTEN:1}@gafachi,70,Ttor)
;exten => _1X.,3,Hangup

exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(SIP/${EXTEN}@gafachi,70,Ttor)
exten => _X.,3,Hangup

thanks.

Still not working for me....

What else could I be doing wrong?

show me your sip.conf

and extensions.conf

sip conf

register => xxxxxxxxxxxxxx:xxxxxxxxxxxxxx@sip dot gafachi dot com ; gafachi

[gafachi]
fromuser=xxxxxxxxxxxxxxxxxxxxx
disallow=all
allow=ulaw
allow=alaw
allow=gsm
inkeys=voicepulse01
context=incoming
dtmfmode=rfc2833
insecure=very
nat=yes
canreinvite=no
qualify=none
notransfer=no
auth=plaintext
tos=none
type=friend
host=sip .gafachi dot com
secret=xxxxxxxxxxxxxxxx
register=yes
username=xxxxxxxxxxxxxxxxx


extensions conf

;exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _X.,2,Dial(SIP/${EXTEN}@gafachi,70,Ttor)
;exten => _X.,3,Hangup


exten => _1NXXNXXXXXX,1,Dial,SIP/${EXTEN}@gafachi
exten => _1NXXNXXXXXX,2,Hangup
exten => _011.,1,Dial,SIP/${EXTEN}@gafachi
exten => _011.,2,Hangup

i tried the first 3 as well...

Hi

what happends if you register X-lite with asterisk and make call

did the call go through ?

ram

post your asterisk cli

ramindia wrote:Hi

what happends if you register X-lite with asterisk and make call

did the call go through ?

ram

this is strange....if it login using xlite and try to place a call..the call actually goes through using gafachi...but if I log in as an agent in vicidial, and try to dial a lead, it is stuck on waiting for ring....

ok i got it to work!!!! ..... now only 2 more problems...when i dial a lead, the phone (lead) rings, but the remote agent number never rings..... i have created a regular user with user id 1000 (and level4), and created a remote agent with ID 1000 as per instruction in the forum. however, the cal does not get forwarded to this remote agent....

....please advice.

or how do i trunk this vicidial server with the Trixbox Pro CCE server using sip?

Hi

you need to trunk TB and Vicidial server
to get a agent call back to TB ?

send some cli error while placing the calls

ram

not too familiar with console commands...how can i do that?

use

asterisk -r
and make calls

ok i'm getting this:

== Manager 'sendcron' logged off from 127.0.0.1
Jan 29 10:43:53 NOTICE[2464]: chan_iax2.c:7597 socket_read: Registration of 'user' rejected: 'Registration Refused' from: 'xxx.68.17x.xxx'

I have added in the general context of both iax.conf of both servers the register command: register => user:pass @ ip address of the other server

Sounds like either Gafachi has not configured their end properly, or your secret is wrong.

ok i'm halfway working, which is a good thing.

currently, I was successful trunking the TB Pro CCE server and the Vicidial Server. Vicidial is working halfway, where it can dial the lead/list (I tried it, I can even hear the DTMF being sent from the agent portal).....however, after the call is picked up, the other side of the call doesn't get transferred to the TB Pro Server.

I know the trunking is somewhat working because with my xlite connected to vicidial, and both servers showing cli in console, if I enter an extension located on the other server (TB PRO server), I can see in both consoles that the call is going through, eventhough the actual phone still does not ring....

so what could I be missing for the call to finally push through all the way??

I think it might be an extensions.conf problem? can someone post their extensons.conf please?

thanks

we are having this issue before, Please advise gafachi to hardcode your ANI, this can also be setup by sub account type, and setup your account on IP based authentication, sip registration works well also, we are using gafachi for a year now without any issue.

i think its not good to offer another dialer
if this forum is of vicidial....

The call goes through gafachi...the issue is that after the call goes through, the vicidial server does not ring the agents' extension... would that be caused by gafachi's end? please advice.

Thanks sir.

EDIT:

we are having this issue before, Please advise gafachi to hardcode your ANI, this can also be setup by sub account type, and setup your account on IP based authentication, sip registration works well also, we are using gafachi for a year now without any issue.

IP based authentication is already setup in my subaccount for gafachi. still having the same problems....

eliasferreyra wrote:i think its not good to offer another dialer
if this forum is of vicidial....

uhmmm....no one is offering another dialer

i'm just trying to get vicidial to work

bangsters wrote:

eliasferreyra wrote:i think its not good to offer another dialer
if this forum is of vicidial....

uhmmm....no one is offering another dialer

i'm just trying to get vicidial to work

ok xcuse me please