vicidial.org

by **nanderson** » Wed Jan 30, 2008 5:35 pm

When my agents record a call the time stamp for the file is not correct, my sever offset is -7.

-rw-r--r-- 1 root root 2151724 Jan 30 09:26 159_B_20080130-232021_3162402297-all.wav
-rw-r--r-- 1 root root 2960364 Jan 30 09:46 159_B_20080130-233916_3162402274-all.wav

Any ideas on what might be causing this behavior or where in the code it deals with naming recordings?

by **mflorell** » Thu Jan 31, 2008 12:35 am

Is that the creation date/time that is displayed or the modify date/time?

by **nanderson** » Thu Jan 31, 2008 4:03 pm

It is the creation date/time for the file, and I'm using CAMPAIGN_FULLDATE_CUSTPHONE for the recording file. I apologize for the lack of information.

astguiclient 2.0.4
asterisk 1.2.17
Fedora Core 6
AMD Athlon(tm) 64 Processor 3500+
MemTotal: 2060476 kB

by **mflorell** » Thu Jan 31, 2008 4:34 pm

What time zone is the server set to?

by **nanderson** » Thu Jan 31, 2008 4:56 pm

Local GMT is set to -7.00 we are in Mountain time

by **mflorell** » Thu Jan 31, 2008 8:22 pm

So the Linux time zone, VICIDIAL server record and the phones time zone records are all set to -7?

If that is all true then I have no idea why the times are showing up like that. I have never seen that happen on a VICIDIAL server that I have set up or done work on.

by **AlexR** » Sat Feb 02, 2008 9:11 am

Hi there, besides checking all the settings on the vicidial server, I've found useful to modify also the php.ini file with the correct timezone settings. Also do check what timezone the OS is working on.

I hope this helps,

Alejandro

vicidial.org

Recording times do not match up

Recording times do not match up

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