by nobesnickr » Tue Feb 12, 2008 2:42 am
we arent doing anything crazy with our dialer, at the moment we only have 10 agents and using pri t1's so we dont have to high of a load on the system. Im more asking for down the road and if i ever try to do some consulting work, i just need the knowledge.
I appreciate all the help you provide matt, without you and the others, so many people would be sooo lost (and obviously not even have the dialer system) so i need to extend my appreciation.
Sadly i couldnt make it to the conference in December (did it even happen) and would be VERY interested in attending one in the future to learn more about the sys admin features and things that can be done and programmed with the system. Before October I didnt know anything about Vici and very very little about asterisk but because of your support and of the community support i have learned SOOO much but I still feel like there is sooo much more to learn. I have study the manger manual and agent manual inside and out but still have questions that i am learning.
That being said, if you ever have an opportunity for me to learn more like there was in December, PLEASE let me know!