pause codes

[s0lid]

Hi,

how does this pause codes works? i tried to enable it on campaigns but when you press pause there's no pop-up of pause codes you need to manually click the "enter pause code" link.

Thanks!

[mflorell]

It's not a popup thing, it just gives the agent the ability to click on the "ENTER PAUSE CODE" link under the comments box.

Then the selected pause code will show up in their vicidial_agent_log entry.

[s0lid]

ok tnx matt.